The project aims to provide consultations to the Ukranian Crisis Hotline working group and related authorities on the development of a single national crisis hotline to increase the capacity of the Ukrainian authorities to deal more effectively with crises. Joint and pre-agreed work arrangements between authorities to process and share crisis information will increase public awareness of the dangers of crises, knowledge of safe behaviour and contributes to finding faster solutions and reducing damage. The crisis hotline will be one of the essential communication channels between the authorities and the population during the periods of the COVID-19 pandemic, its aftermath, and possible future crises.

The project is implemented by Praxis in cooperation with INTELCOM EST OÜ and the Ministry of Internal Affairs of Ukraine.

The project is financed by Estonian Ministry of Foreign Affairs from the funds of development cooperation and humanitarian aid.