The Digital Health Information System is the common platform that unites all Estonian health care providers. Therefore the main advantage of the health information system is the possibility to change the health care system by ensuring a smooth communication between all its users, the providers of medically important information (e.g. digital health records, personal health cards and diagnostic service), school health services providers, national registers, etc.

Implementing a digital health information system enables the residents to take care of their health much more actively. At the same time, in order to make it more patient-oriented, the patient portal should grow, and not be oriented towards disease, but health and well-being. It is also important that the doctor communicates with the patient in a language they understand – here the digital health information system can also help, for example reproducing important information before or after having contact with the doctor. The citizen has to benefit and made to understand what they get exactly, what the services are like, and what is the particular gain of using the e-system. Ideally, the health information system and the additional services based on it should make it possible to measure the complete so-called health outcomes which form during the patient’s treatment, not just assess the individual parts of the treatment process. The current system does not enable this, therefore the funding goes predominantly to individual activities, instead of the complete medical outcome. If the health information system is implemented successfully, it would create a much better chance to motivate the service providers by taking the results into account. Implementing motivational mechanisms (for example performance fees) can be carried out step by step, but above all, the prerequisites for implementing the system have to be created.