Each time the Rescue Board responds to a call, a detailed report of the incident is compiled, which helps to improve the work of the Rescue Board. However, the report form was complicated to use, and sometimes the information provided about the accident was incomplete.
In collaboration with the Rescue Board, we identified what firefighters would change in the report form. Then, we organised a workshop where all parties involved with the report participated. We reached a consensus that the report form could be made about 4 times shorter without losing any important information.